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| Animals . . . | Requests relating to barking dogs, bees on council property or animal infringements |
| Buildings . . . | Requests relating to maintenance of council buildings |
| Drains . . . | Requests relating to maintenance of council stormwater drains and sumps |
| Graffiti . . . | Request graffiti to be removed/cleaned |
| Health . . . | Requests relating to asbestos, smoke, noise, odours, dust, mosquitoes, poultry, birds, rodents and bees or wasps on private property |
| Parks . . . | Requests relating to reserves, jetties, boat ramps, BBQs, playground equipment, reticulation |
| Property . . . | Requests relating to reticulation damage, shopping trolleys, fire breaks, no verge spraying, litter and bushfire infringements |
| Rates . . . | Enquiries regarding issues with Rates Notices, Pensioner/Senior rebates and requests to change your mailing address |
| Roads . . . | Requests relating to roads, footpaths, signs, street sweeping, potholes, verge bond refunds |
| Waste . . . | Requests relating to all bins, bin repairs and replacements, verge waste collections and dead animals. |
| Community Safety and Security . . . | Request a holiday watch patrol while you are away |
| Trees\Verge Maintenance . . . | Request pruning, removal or spraying of street trees on Council property or verge maintenance\hazards |
| Transport . . . | Requests relating to bus shelters, abandoned vehicles, cycleways, dispute a parking infringement, traffic counts, black spot inspection |
| General Enquiry . . . | For any general enquiry (including Community Safety Service enquiries) or a request not already listed |
| Compliments and Appreciation . . . | Make a compliment or suggestion |
| Feedback . . . | Provide us with feedback about a service or a contractor |
| Feedback about Staff . . . | Provide us with feedback about an employee or an elected member or report an allegation of fraud or misconduct |
| Council . . . | City of Melville |
| Business Management System Audits . . . | *This is for internal use only* |